- GP practice
Archived: Dr Tahalani and Partners
All Inspections
27 July 2016
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection of Dr Talahani and Partners on the 18 February 2015. The practice was rated as requires improvement for providing effective care. After the comprehensive inspection, the practice submitted an action plan, outlining what they would do to ensure the care they provided was effective and met the standard required by CQC.
We undertook this focussed inspection on 27 July 2016 to check that the practice had followed their plan and to confirm that they were now providing effective care. This report covers our findings in relation to those requirements and also where additional improvements have been made following the initial inspection. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Dr Talahani and Partners on our website at www.cqc.org.uk.
Overall the practice was rated as Good.
Following the focussed inspection we found the practice to be good for providing effective care.
Our key findings across all the areas we inspected were as follows:
- All staff that act as chaperones had received chaperone training.
- The practice had purchased an automated external defibrillator (used to attempt to restart a person’s heart in an emergency).
- All staff had received training on infection control.
- The practice had completed one complete clinical audit cycle.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
18th February 2015
During a routine inspection
Letter from the Chief Inspector of General Practice
We carried out a comprehensive inspection of Dr Talahani and Partners on 18th February 2015.
Overall the practice is rated as good.
Specifically, we found the practice to be good for providing safe, caring, responsive and well-led services, however some improvements were required for effective. It was also good for providing services for the care provided to older people, people with long term conditions, families, children and young people, working age people (including those recently retired and students), people living in vulnerable circumstances and people experiencing poor mental health (including people with dementia).
Our key findings were as follows:
- Arrangements were in place to ensure patients were kept safe. For example, staff understood and fulfilled their responsibilities to raise concerns, and report incidents and near misses
- Patients’ needs were suitably assessed and care and treatment was delivered in line with current legislation and best practice guidance.
- We saw from our observations and heard from patients that they were treated with dignity and respect and all practice staff were compassionate.
- The practice understood the needs of their patients and was responsive to them. There was evidence of continuity of care and people were able to get urgent appointments on the same day.
- There was a culture of learning and staff felt supported and could give feedback and discuss any concerns or issues with colleagues and management
However, there were also areas of practice where the provider should make improvements:
- The practice should ensure that all staff that act as chaperones receive chaperone training.
- The practice should ensure an automated external defibrillator (used to attempt to restart a person’s heart in an emergency) is available or should carry out a risk assessment to identify what action would be taken in an emergency.
- The practice should ensure all staff receive training on infection control.
- Ensure completed clinical audit cycles are undertaken.
- The practice should develop a clear vision and strategy to deliver high quality care and promote good outcomes for patients and ensure all staff are aware of it.
- The practice should ensure they have a clear leadership structure that all staff are aware of.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice