Updated 26 April 2019
Chillington Health Centre, is located within the Devon local authority and is 1 of 31 practices serving the NHS South Devon and Torbay CCG area. It provides primary medical services to approximately 3,900 patients. It is also a dispensing practice which can dispense medicines to patients who live more than one mile (as the crow flies) from an alternative pharmacy.
Information published by Public Health England rates the level of deprivation within the practice population group as seventh on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest.
The practice has a smaller proportion of patients registered of working age when compared to local or national averages - 48.4% are aged 18-64 compared to the CCG and national averages of 56.2% and 62% respectively. Of the patients registered with the practice, 99.2% are White British, 0.3% are from mixed race ethnic groups, 0.4% are Asian with the remaining 0.1% being of other races.
The practice has two female GP Partners and one male GP Partner who are contracted to provide General Medical Services (GMS) and who are registered with the CQC for the following regulated activities: treatment of disease, disorder or injury; maternity and midwifery services; family planning; surgical procedures, and diagnostic and screening procedures.
The practice provides a range of services including maternity care, childhood immunisations, chronic disease management and travel immunisations and many enhanced services (enhanced services require an enhanced level of service provision above what is normally required under the core GP contract) including childhood immunisation, minor surgery, coil fitting, learning disability health checks, extended opening hours, and rotavirus and shingles immunisations. Private travel vaccinations are offered in addition to those available free of charge on the NHS.
The remainder of the clinical team at Chillington Health Centre is made up of two practice nurses, (one position currently vacant) one health care assistant and four dispensing staff, assisted by a non-clinical team comprising a practice manager, assisted by an office manager and four reception/administrative staff.
The practice provides health care services to the local population and is located within a purpose-built facility which contains a mix of consulting rooms, treatment rooms and administrative rooms plus a reception area and a waiting room.
Appointments are available from Monday to Friday between 8am and 6.30pm. The surgery doors are open and the telephone line is switched to the surgery at these times.
The practice is part of a GP Federation where further appointments are available between 6pm to 8pm during the week and between 8am to 6pm on Saturday and 8am to 2pm on Sunday. These appointments are currently available at five locations during the week and two at the weekend. The appointments offered are by pre-booked appointments where patients will be able to be seen by various healthcare professionals including GPs, Practice Nurses and Health Care Assistants.
The practice has opted out of providing out-of-hours (OOH) services to their own patients and directs patients to the out-of-hours provider (Devon Doctors) by providing access details on their answerphone, on the website and on the door.