The Care Quality Commission
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Archived: Cornerstone Surgery

Overall: Good read more about inspection ratings

469 Chorley Old Road, Bolton, Lancashire, BL1 6AH 0844 499 6613

Provided and run by:
Cornerstone Surgery

All Inspections

01/11/16

During a routine inspection

Letter from the Chief Inspector of General Practice

This is a focused inspection of Cornerstone Surgery for two areas within the key question safe.

We found the practice to be good in providing safe services. Overall, the practice is rated as good.

The practice was previously inspected on 18 December 2014. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection, the practice was rated good overall. However, within the key question safe, two areas were identified as requiring improvement, as the practice was not meeting the legislation at that time:

  • Regulation 12 HSCA 2008 (Regulated Activities) Regulations 2010 Cleanliness and infection control.
    • People who use services and others were not protected against the risks associated with poor infection control.
  • Regulation 21 HSCA 2008 (Regulated Activities) Regulations 2010 Requirements relating to workers.
    • People who use services and others were not protected against the risks associated with poor recruitment procedures.

During the inspection on 01 November 2016 the practice showed us evidence which demonstrated they are now meeting the requirements of Regulation 12 and 21 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

18 December 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We have rated the practice as good.

Comments we received from patients were positive about the care and treatment they had received. Patients told us they are treated with dignity and respect and involved in making decisions about their treatment options.

Our key findings were as follows:

  • Patients said they were treated with compassion, dignity and respect and they were involved in care and treatment decisions.
  • The patients reported good access to the practice and a named GP and continuity of care, with urgent appointments available the same day.
  • Staff understood their responsibilities to raise concerns, and report incidents.
  • There are a range of qualified staff to meet patients’ needs.
  • The practice works with other health and social care providers to achieve the best outcomes for patients.

However, there were also areas of practice where the provider needs to make improvements.

Importantly, the provider must:

  • Pre-employment checks are not always taken up in respect of staff employed at the practice.
  • Although the practice appeared to be clean and well maintained we did not see sufficient evidence that infection control audits are completed on a regular basis and good infection control practice was not followed.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice