Archived: Woodroyd Medical Practice

Updated 7 January 2019

Woodroyd Medical Practice, is located at Woodroyd Centre, Woodroyd Road, Bradford

West Yorkshire, BD5 8EL. The practice provides services for 9,844 patients under the terms of the General Medical Services contract. The practice buildings are accessible for those with a physical disability or mobility issues. In addition, the practice has on-site parking available for patients, with designated spaces for disabled patients who require them.

The practice population catchment area is classed as within the most deprived areas in England (rated as level one), with a rating of one being the most deprived and ten the least deprived. The age profile shows that the practice has a higher number of patients aged 18 years and under. This is 32% for the practice compared to 24% as a local average and 21% as a national average. Life expectancy of the practice population is lower than other GP practices in the NHS Bradford Districts Clinical Commissioning Group (CCG) and the national average.

The National General Practice Profile states that 47% of the practice population is from a South Asian background.

Woodroyd Medical Practice is registered with the Care Quality Commission to provide; diagnostic and screening procedures, family planning, maternity and midwifery services and the treatment of disease, disorder or injury

The practice offers a range of enhanced local services including those in relation to:

• childhood vaccination and immunisation
• travel vaccinations
• Influenza and Pneumococcal immunisation
• Diabetic care and anti-coagulation clinics
• Family planning including the fitting of coils and implants is offered to patients at the provider’s Kensington location.

As well as these enhanced services the practice also offers additional services such as those supporting long term conditions management including spirometry for lung conditions, ECG and blood pressure monitoring, advice and support for alcohol misuse, weight loss and social prescribing including help in accessing welfare benefits.

Allied with the practice is a team of community health professionals that includes health visitors, midwives and members of the district nursing team.

The practice is accredited as a training practice and supports GPs in training as well as medical undergraduates.

The clinical team consists of seven GP partners (five male, two female). The provider offers services across three separately registered locations in addition to Woodroyd, and the clinical team rotate across these sites. In addition to the GP partners there are five advanced nurse practitioners and three practice nurses. The provider also employs a prescribing pharmacist and two health care assistants. They are supported by a practice manager along with a team of administrative and management support staff.

The practice appointments include:

• Pre-bookable appointments
• Urgent and on the day appointments
• Telephone consultations
• Home visits

Appointments can be made in person, via telephone or online.

Practice opening times are:

Monday to Friday 8am to 6.30pm. Appointments are scheduled throughout the day. Routine appointments are also available through the extended hours scheme at a local hub; 6.30pm to 9.30pm Monday to Friday.

Out of hours care is provided by Local Care Direct, reached by dialling 111.

The previously awarded ratings are displayed as required in the practice and a CQC link was available on the practice’s website.

Updated 7 January 2019

This practice is rated as Good overall. However, we rated the practice as requires improvement for providing responsive services. (Previous rating April 2017 – Good)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Requires Improvement

Are services well-led? - Good

We carried out an announced inspection at Woodroyd Medical Practice on 16th October and 8th November 2018, as part of our inspection programme.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients were offered appointments according to their needs. However, some patients told us that it was difficult to get a convenient routine appointment. Demand for on- the- day appointments was high and available appointments were quickly allocated, leading to disappointment.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

• Review arrangements for the authorisation of patient group directions (PGDs) to be assured they comply with published guidance.
• Continue to review and improve on the management of diabetes and rates of cervical screening.
• Continue to review and improve on patient access to routine and on the day appointments and take action to address areas of the national patient survey that have scored below the national average.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019

Updated 7 January 2019