We carried out a review of the data available to us about Long Clawson Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Long Clawson Medical Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection of the practice on 4 May 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 17 and 19.
We undertook a focussed inspection on 14 December 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from May 2016 by selecting the ‘all reports’ link for ‘Long Clawson Medical Practice on our website at www.cqc.co.uk
Overall the practice is rated as Good The overall rating for all the population groups are rated as good.
We found that a new significant event system had been put in place. The policy and reporting form had been updated. Recording and investigations were detailed and actions were identified and implemented. Meeting minutes represented the discussion that took place.
The practice had implemented an effective system for dealing with patient safety alerts.
The Safeguarding register had been reviewed and updated.
Risks to patients were now assessed and well managed. For example, Legionella, COSHH, medicine collection sites, hearing loop, blank prescription stationery.
Monitoring of staff training and appraisals now took place.
Recruitment arrangements for staff were now in line with national guidance.
The practice now had an effective governance system in place.
Appropriate policies and guidance are in place to enable staff to carry out their roles in a safe and effective manner which are reflective of the requirements of the practice.
The provider should:
Review significant events to ensure any statutory notifications to CQC have been completed.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Long Clawson Medical Practice on 4 May 2016. Overall the practice is rated as requires improvement.
Our key findings across all the areas we inspected were as follows:
100% of patients who responded to the January 2016 GP patient survey would recommend the practice to someone new to the area. 99% of patients described their overall experience of the surgery as good.
The areas where the provider must make improvements are:
Ensure there are formal governance arrangements in place including systems for assessing and monitoring risks and the quality of the service provision. For example, legionella, COSHH, medicine collection sites,
Implement a robust policy for legionella
In addition the provider should:
Ensure all significant events including those from the dispensary are recorded and discussed at practice clinical meetings.
Ensure the safeguarding register is reviewed and updated.
Improve and embed the practice system for the management, monitoring and improving outcomes for people
Have a system in place to ensure all staff receive appraisals. For example, dispensary manager, reception and administration staff
Ensure staff are aware how to use the hearing loop for patients who had difficulty in hearing and that it is fit for use.
Ensure staff have appropriate policies and guidance to carry out their roles in a safe and effective manner which are reflective of the requirements of the practice.
Chief Inspector of General Practice