The Care Quality Commission
  • Doctor
  • GP practice

Drs Gower, Rookledge, Dean, Llewellyn and Gower Also known as The Long Buckby Practice

Overall: Good read more about inspection ratings

24 Station Road, Long Buckby, Northampton, Northamptonshire, NN6 7QB (01327) 842360

Provided and run by:
Drs Gower, Rookledge, Dean, Llewellyn and Gower

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Drs Gower, Rookledge, Dean, Llewellyn and Gower on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Drs Gower, Rookledge, Dean, Llewellyn and Gower, you can give feedback on this service.

28 February 2020

During an inspection looking at part of the service

We carried out a focussed inspection at Drs Gower, Kendall, Rookledge and Dean (also known as The Long Buckby Surgery) on 28 February 2020. We carried out an inspection of this service due to the length of time since the last inspection. The practice was last inspected in October 2014 when the practice was rated as Good. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:

Safe

Effective

Well-led

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

Caring

Responsive

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups except for working age people which is rated as requires improvement due to the practice's performance in relation to cervical screening.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff treated patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Strengthen the process for managing patient safety alerts.
  • Review the process for the supervision of the nursing team and ensure Patient Group Directions are appropriately authorised.
  • Improve the record keeping of staff and safeguarding meeting minutes.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

7 October 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced inspection of The Long Buckby Practice on 7 October 2014. This was a comprehensive inspection under Section 60 of the Health and Social Care Act (2008) as part of our regulatory functions. The practice achieved an overall rating of good. This was based on all of the five domains and six population groups we looked at achieving the same good rating.

Our key findings were as follows:

  • Patients reported good access to the practice. Appointments, including those required out of normal working hours or in an emergency were available.
  • Systems were in place to identify and respond to concerns about the safeguarding of adults and children. All staff demonstrated a good awareness of the processes.
  • Systems were in place to maintain the appropriate standards of cleanliness and protect people from the risks of infection. The practice was clean.
  • We saw patients receiving respectful treatment from staff. Patients felt that their privacy and dignity was respected by staff.

We saw several areas of outstanding practice including:

  • The services and support provided to patients who identified as carers.
  • The medical and psychological reviews provided to looked after children who may not be permanently registered as patients at the practice.

However, there were also areas of practice where the provider needs to make improvements.

The provider should:

  • Ensure that all staff receive training in the Mental Capacity Act (2005).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice