Archived: Eastlands Medical Practice Also known as Drs Glass & Singh

Updated 14 February 2017

Eastlands Medical Practice is located close to Manchester city center and is overseen by North Manchester Clinical Commissioning Group (CCG). The practice is located on the ground floor of a health center which is managed by NHS Properties Ltd and also hosts two other GP practices.

The majority of patients are of white British background with a high deprivation level.

The male life expectancy for the area is 73 years compared with the CCG average of 73 years and the National average of 79 years. The female life expectancy for the area is 79 years compared with the CCG average of 78 years and the national average of 83 years. The practice is in the most deprived decile.

The practice has two GP partners (one male and one female) and one salaried GP (male). There is one practice nurse and one healthcare assistant (HCA). Members of clinical staff are supported by one practice manager and reception staff.

The practice is open 7am to 6pm Monday, Tuesday and Friday, Wednesday 8am until 12.30pm and Thursday 8am to 6pm. Extended hours are offered on Monday, Tuesday and Thursday between 7am and 8am.

Patients requiring a GP outside of normal working hours are advised to call “ Go-to- Doc” using the usual surgery number and the call is re-directed to the out-of-hours service.

The practice has a General Medical Service (GMS) contract with NHS England. At the time of our inspection 5,351 patients were registered with the practice.

Updated 14 February 2017

Letter from the Chief Inspector of General Practice

We undertook this desk based focused inspection of Eastlands Medical Practice on 24 January 2017 for one area within the key question safe.

We found the practice to be good in providing effective services. Overall, the practice is rated as good.

The practice was previously inspected on 19th June 2015. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection, the practice was rated good overall. However, within the key question safe, overview of reliable safety systems and processes was identified as requires improvement, as the practice was not meeting the legislation at that time; Regulation 19 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Fit and proper persons employed.

We found the following processes were not in place:

• A full employment history and evidence of identity was not kept for all staff. Disclosure and Barring Service (DBS) checks were not always carried out. (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable)

On this inspection we reviewed a range of documents which demonstrated they were now meeting the requirements of Regulation 19 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Fit and proper persons employed.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 14 February 2017

The practice is rated as good for the care of people with long-term conditions.

This rating was given following the comprehensive inspection on 19th June 2015. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-557665032

Updated 14 February 2017

The practice is rated as good for the care of families, children and young people.

This rating was given following the comprehensive inspection on 19th June 2015. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-557665032

Updated 14 February 2017

The practice is rated as good for the care of older people.

This rating was given following the comprehensive inspection on 19th June 2015. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-557665032

Updated 14 February 2017

The practice is rated as good for the care of working-age people (including those recently retired and students).

This rating was given following the comprehensive inspection on 19th June 2015. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-557665032

Updated 14 February 2017

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).

This rating was given following the comprehensive inspection on 19th June 2015. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-557665032

Updated 14 February 2017

The practice is rated as good for the care of people whose circumstances may make them vulnerable.

This rating was given following the comprehensive inspection on 19th June 2015. A copy of the full report following this inspection is available on our website:

http://www.cqc.org.uk/location/1-557665032