Background to this inspection
Updated
11 July 2017
The Wycliffe Medical Practice is located within Lutterworth Medical Centre which also houses another GP practice, a community pharmacy and ambulance services.
The Wycliffe Medical Practice has 10,462 patients and provided treatment and care under a General Medical Services contract commissioned by East Leicestershire and Rutland Clinical Commissioning Group (CCG).
The service is provided by five GP partners (three female and two male), two salaried GPs(female) , one practice manager, one advanced nurse practitioner, four practice nurses and three health care assistants. They are supported by a range of receptionists, managers and administration staff.
The surgery is open between 8am and 6.30pm Monday to Friday. GP appointments are available from 8.30am am to 10.50am and 3pm to 5pm. The practice also has a nurse led minor illness clinic Monday to Friday each running from 8.30am.Telephone consultations and home visits are also available on the day.The practice offered extended hours on Wednesday mornings from 7am to 8am.
The practice had opted out of the requirement to provide GP services when the surgery was closed. Out-of-hours GP service were provided by Derbyshire Health United who were contactable through NHS 111.
Updated
11 July 2017
Letter from the Chief Inspector of General Practice
We had carried out a focused inspection of the practice on 3 November 2016. At that inspection we found that the practice did not have an effective system in place to ensure that the investigations into significant events were detailed and actions were identified and implemented. We rated the practice as 'Requires Improvement' in the safe key question.
As a result we issued the practice with a Requirement Notice for a breach of regulation 12(1) (2) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read the last report from November 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
At this inspection on 2 June 2017 we found that the practice had made significant improvements and as a result the practice is now rated 'Good' in the safe key question. All other ratings remain unchanged.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
People with long term conditions
Updated
22 December 2016
We carried out an announced comprehensive inspection of the practice on 15 March 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 12 and 19.
We undertook a focussed inspection on 3 November 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from March 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
Following this most recent inspection we found that overall the practice was now rated as good. Significant improvements had been made however safe remains as requires improvement and well-led has improved from requires improvement to good. These rating applied to everyone using the practice, including this population group.
The practice is now rated as good for the care of people with long-term conditions.
Families, children and young people
Updated
22 December 2016
We carried out an announced comprehensive inspection of the practice on 15 March 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 12 and 19.
We undertook a focussed inspection on 3 November 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from March 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
Following this most recent inspection we found that overall the practice was now rated as good. Significant improvements had been made however safe remains as requires improvement and well-led has improved from requires improvement to good. These rating applied to everyone using the practice, including this population group.
The practice is now rated as good for the care of families, children and young people.
Updated
22 December 2016
We carried out an announced comprehensive inspection of the practice on 15 March 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 12 and 19.
We undertook a focussed inspection on 3 November 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from March 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
Following this most recent inspection we found that overall the practice was now rated as good. Significant improvements had been made however safe remains as requires improvement and well-led has improved from requires improvement to good. These rating applied to everyone using the practice, including this population group.
The practice is now rated as good for the care of older people.
Working age people (including those recently retired and students)
Updated
22 December 2016
We carried out an announced comprehensive inspection of the practice on 15 March 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 12 and 19.
We undertook a focussed inspection on 3 November 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from March 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
Following this most recent inspection we found that overall the practice was now rated as good. Significant improvements had been made however safe remains as requires improvement and well-led has improved from requires improvement to good. These rating applied to everyone using the practice, including this population group.
The practice is now rated as good for the care of working-age people (including those recently retired and students).
People experiencing poor mental health (including people with dementia)
Updated
22 December 2016
We carried out an announced comprehensive inspection of the practice on 15 March 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 12 and 19.
We undertook a focussed inspection on 3 November 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from March 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
Following this most recent inspection we found that overall the practice was now rated as good. Significant improvements had been made however safe remains as requires improvement and well-led has improved from requires improvement to good. These rating applied to everyone using the practice, including this population group.
The practice is now rated as good for the care of people experiencing poor mental health (including people with dementia).
People whose circumstances may make them vulnerable
Updated
22 December 2016
We carried out an announced comprehensive inspection of the practice on 15 March 2016. A breach of legal requirements was found. After the comprehensive inspection the practice wrote to us to say what they would do to meet the legal requirements in relation to the breach of Regulations 12 and 19.
We undertook a focussed inspection on 3 November 2016 to check that they had followed their action plan and to confirm they now met their legal requirements. This report only covers our findings in relation to those requirements. You can read the last comprehensive inspection report from March 2016 by selecting the ‘all reports’ link for The Wycliffe Medical Practice on our website at www.cqc.co.uk
Following this most recent inspection we found that overall the practice was now rated as good. Significant improvements had been made however safe remains as requires improvement and well-led has improved from requires improvement to good. These rating applied to everyone using the practice, including this population group.
The practice is now rated as good for the care of people whose circumstances may make them vulnerable.