The Care Quality Commission
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  • GP practice

South Park Surgery

Overall: Good read more about inspection ratings

South Park Surgery, Waters Green Medical Centre, Sunderland Street, Macclesfield, Cheshire, SK11 6JL (01625) 422249

Provided and run by:
South Park Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about South Park Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about South Park Surgery, you can give feedback on this service.

24 October 2019

During an inspection looking at part of the service

We carried out an inspection of South Park Surgery due to the length of time since the last inspection. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:

Effective and Well-led.

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

Safe; Responsive and Caring.

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected

• information from our ongoing monitoring of data about services and

• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • Patients received effective care and treatment that met their needs.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

2 December 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

This is the report of findings from our inspection of South Park Surgery. The practice is registered with the Care Quality Commission to provide primary care services.

We undertook a planned, comprehensive inspection on 2 December 2014 at the practice location in the Waters Green Medical Centre, Macclesfield. We spoke with patients, relatives, staff and the practice management team.

The practice was rated as Good. They provided safe, effective, responsive and compassionate care that was well led and addressed the needs of the diverse population it served.

Our key findings were as follows:

  • The practice had a good track record for maintaining patient safety. Effective systems were in place to ensure patients were safe from risks and harm. Incidents and significant events were identified, investigated and reported. Lessons learnt were disseminated to staff. Staff were safely recruited. Infection risks and medicines were managed safely.
  • Patients spoke highly of the practice. They were very pleased with the individualised care given by all staff. They told us staff were kind and caring and treated them with dignity and respect.
  • The practice provided good care to its population taking into account their health and socio economic needs. Patients were listened to and feedback was acted upon. Complaints were managed appropriately.
  • People’s needs were assessed and care was planned and delivered in line with current legislation and guidance.
  • The practice monitored, evaluated and improved services. They worked in collaboration with the CCG and NHS England. Staff enjoyed working for the practice and felt well supported and valued.

There were areas of practice where the provider needs to make improvements.

The provider should:

  • Ensure telephone access to the surgery and appointments is improved.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice