We carried out a review of the data available to us about Cathedral Medical Group on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Cathedral Medical Group, you can give feedback on this service.
This announced focused inspection was carried out on 7June 2017 to confirm the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations we identified in our previous comprehensive inspection on15 March 2016. In March 2016 the overall rating for the practice was Good with Requires Improvement for the safe domain. The full comprehensive report for the March 2016 inspection can be found by selecting the ‘all reports’ link for The Cathedral Medical Group on our website at www.cqc.org.uk.
This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated as Good
Our key findings were as follows:
The practice had clearly defined systems, processes and practices to minimise risks to patient safety.
Risks to patients were assessed and well managed in relation to the safe management of medicines and prescriptions.
A risk assessment was in place to ensure patient safety in respect of the employment of suitable staff. The appropriate staff had received a Disclosure and Barring Service (DBS) check. (DBS checks identify whether a person has a criminal record or is on an official list of people barred from working in roles where they may have contact with children or adults who may be vulnerable).
The practice had made changes to the décor of the building to improve cleanliness and infection control.
Since the last inspection the practice had formed a patient participation group (PPG) that met regularly and worked alongside the virtual PPG to make improvements at the practice; for example, introducing ways of encouraging patients to use the self-help blood pressure monitoring machine located in the waiting area.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Cathedral Medical Group on 15 March 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider must make improvements are:
Ensure all staff have received either a disclosure and barring service check (DBS) or an associated risk assessment.
Put arrangements in place for the safe management of medicines.
The area where the provider should make improvements is:
The practice should continue to improve their appointments system and look at ways of improving the emergency appointments system to include seeking advice from outside of the practice.
Continue to look at ways of reducing the number of patients excepted from Quality and Outcomes Framework (QOF) calculations in line with local and national results.
Put an action plan in place to help improve the levels of patient satisfaction with the helpfulness of receptionists.
Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice
Chief Inspector of General Practice