Archived: Sunrise Medical Practice -Clifton

We carried out an announced comprehensive inspection at Sunrise Medical Centre on 30 September 2019 as part of our inspection programme. The practice was newly registered in August 2018. A comprehensive inspection was completed to look at all key questions.

We based our judgement of the quality of care at this service is on a combination of:

• what we found when we inspected
• information from our ongoing monitoring of data about services and
• information from the provider, patients, the public and other organisations.

We have rated this practice as good overall.

• The practice provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs.
• Staff dealt with patients with kindness and respect and involved them in decisions about their care.
• The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
• The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

We rated the practice as outstanding for providing responsive services because the two population groups received outstanding ratings. The population groups ‘Working age people (including those recently retired and students)’ and ‘People experiencing poor mental health (including people with dementia)’. There were innovative approaches to providing integrated person-centred care such as providing support for a number of areas such as:

• Weight related concerns such as eating disorders or obesity.
• Mental health conditions
• Suicide awareness and risk assessments
• Transgender process

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care