The Care Quality Commission
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Archived: The Sandringham Practice

Overall: Good read more about inspection ratings

The Sandringham Centre, Sandringham Road, Doncaster, South Yorkshire, DN2 5JH (01302) 321521

Provided and run by:
The Sandringham Practice

All Inspections

16/07/2019

During an inspection looking at part of the service

We decided to undertake an inspection of this service following our annual review of the information available to us. This inspection looked at the following key questions, is the practice effective, responsive and well-led.

​​We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall because.

  • Patients received effective care and treatment that met their needs
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

We saw several areas of outstanding practice including:

  • The practice had developed a protocol to manage patients at risk of diabetes. The practice identified 288 patients at risk of developing diabetes. The GP wrote to the patients to advise them of the benefits of a referral to the National Diabetes Prevention Programme. As a result, 33 referrals were made to the service.16 patients who were referred to the NDPP with a high blood glucose level result from before and after referral, 14 patients have shown a reduction in their blood glucose level.  This reduces the risk of diabetes complications.

  • The practice hosted a weekly fitness class . The class was aimed at all patients and a mixture of the area’s population group attended. Feedback from patients was positive. Patients said they attended for social reasons, to prevent isolation, improve fitness, lose weight and their mental well-being. Patients said that the sessions improved their fitness and flexibility, felt energised, less stressed and isolated and two patients had lost weight.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

29 September 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Sandringham Practice on 29 September 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice