Updated 13 March 2019
The provider, Old Town Surgery, delivers regulated activities from its sole site at:
Old Town Surgery
Curie Avenue
Okus
Swindon
Wiltshire
SN1 4GB
Tel: 01793 616057
Website: www.oldtownsurgery.com
Old Town Surgery is based in Swindon, Wiltshire, and is one of 24 practices serving the NHS Swindon Clinical Commissioning Group (CCG) area. The practice has free parking for its patients and is next to a pharmacy. There are parking bays for patients with a disability and automatic doors to enter the building. The surgery is spread across two floors with wide corridors, easy access for wheelchairs and has large consulting rooms to accommodate wheelchairs, prams and families. The surgery also has baby changing facilities and accessible toilets.
The practice has around 8,700 registered patients from an area surrounding the practice and Swindon Old Town. The practice age distribution is broadly in line with the national average, with most patients being of working age or older. Old Town Surgery is working with six other NHS GP practices locally, as part of the Wyvern Health Partnership. The aim of the working relationship is to develop services, share best practice and collaborate on health initiatives.
Eighty-nine per-cent of the practice population describes itself as white, and around 11% as having a Black, Asian and Minority Ethnic (BAME) background. The practice boundary has an estimated low level of socio-economic deprivation: a local area measure recorded a score of 8, on a scale of 1-10, with a higher score indicating a less deprived area. (Note that the circumstances and lifestyles of the people living in an area affect its deprivation score. Not everyone living in a deprived area is deprived and not all deprived people live in deprived areas).
The practice has a General Medical Services (GMS) contract to deliver health care services. (A GMS contract is a contract between NHS England and general practices for delivering general medical services, and is the most common form of GP contract).
Old Town Surgery is registered to provide the following regulated activities:
- Treatment of disease, disorder or injury
- Diagnostic and screening procedures
- Maternity and midwifery services
- Surgical procedures
- Family Planning
The provider, Old Town Surgery, is registered with the Care Quality Commission as a single-handed practice. The single handed GP is male, and there are four salaried GPs (two female, two male), and one locum GP (male). The nursing team includes a practice nurse, a triage nurse and a healthcare assistant. A clinical pharmacist is also employed (for one-and-a-half days per week) by the practice. The non-clinical management team is concerned with the day-to-day running of the practice and consists of a practice manager, a finance manager, and two office managers. The non-clinical team is completed by seven receptionists and two secretaries.
Old Town Surgery is open from 8am to 6.30pm, Monday to Friday, and the practice will take calls for routine and urgent GP appointments during these times. Extended hours evening appointments are available from 6.30pm to 7.30pm on Tuesday and Thursday. The main telephone line is not answered for one hour at lunchtimes from 12.30pm to 1.30pm. A recorded message provides a phone number in case the caller has an emergency during this time.
The practice has opted out of providing Out-Of-Hours services to its own patients. Outside of normal practice hours, patients can access the NHS 111 service, and an Out-Of-Hours GP is available at Swindon Walk-In Centre. Information about the Out-Of-Hours service was available on the practice website, in the patient registration pack, and as an answerphone message.