Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr DM Doherty and Partners on 19 September 2016. Overall the practice is rated as good for providing safe, effective, caring, responsive and well-led care for all of the population groups it serves.
Our key findings across all the areas we inspected were as follows:
-
Staff had a comprehensive understanding of the needs of their practice population and were flexible in their service delivery to meet patient demands.
-
There was evidence of an all-inclusive team approach to providing services and care for patients.
-
Staff had the skills, knowledge and experience to deliver effective care and treatment.
-
The practice promoted a culture of openness and honesty. There was a nominated lead for dealing with significant events.
-
The practice sought patient views about how improvements could be made to the service, through the use of patient surveys, the NHS Friends and Family Test and engagement with patients and their local community.
We saw two areas of outstanding practice
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice