Letter from the Chief Inspector of General Practice
We had carried out an announced comprehensive inspection of Harbury Surgery on 23 June 2016. As a result of our inspection the practice was rated as good overall but required improvement for providing safe services. The full comprehensive report for the June 2016 inspection can be found by selecting the ‘all reports’ link for Harbury Surgery on our website at www.cqc.org.uk.
This inspection was a focused desk-based review carried out on 31 May 2017 to confirm that the provider had carried out their plan to meet the legal requirements in relation to the breach in regulations that we identified in our previous inspection on 23 June 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
The practice is now rated as good for the provision of safe services and rated as good overall.
Our key findings were as follows:
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The practice had taken action to improve the overall security in the management of medicines and prescription stationery. Evidence was provided to demonstrate that systems had been implemented and that security locks had been installed to all clinical rooms.
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Improvements had been made to ensure that patients’ privacy and dignity during examinations, investigations and treatments was protected at all times in examination rooms. Evidence provided demonstrated that curtain rails and disposable curtains had been installed.
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The practice provided copies of meeting minutes to demonstrate the action they had taken to ensure that all clinical discussions were recorded.
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The practice had taken steps to increase the number of patients on their carers register. They had identified patients who were also carers or had a carer, so the practice could provide them with appropriate support and guidance. The number of carers had increased from 21 to 198, which represented an 11% increase since the inspection in June 2016.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice