We carried out a review of the data available to us about Billingshurst Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Billingshurst Surgery, you can give feedback on this service.
The practice is rated good overall and good for providing safe services.
We carried out an announced comprehensive inspection of this practice on 25 February 2016. The overall rating for the practice was good. However, a breach of legal requirements was found during that inspection within the safe domain. After the comprehensive inspection, the practice sent us an action plan detailing what they would do to meet the legal requirements. We conducted a focused inspection on 8 March 2017 to check that the provider had followed their action plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements.
During our previous inspection on 25 February 2016 we found the following area where the practice must improve:
Establish arrangements for the safe management of medicines within the practice.
Our previous report also highlighted the following areas where the practice should improve:
The practice should continue to improve their appointments system and look at ways of improving the emergency appointments system to include seeking advice from outside of the practice.
Ensure the registered manager is correctly registered with CQC.
Review their policy for recruitment checks and ensure this is adhered to.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk
During the inspection on 8 March 2017 we found:
Arrangements were in place for the safe management of medicines within the practice.
We also found the following in relation to the areas where the practice should improve:
The practice was taking steps to improve the appointments system. There was now a duty team with an established nurse practitioner service, which increased the availability of emergency appointments. Patients were also able to book appointments up to six weeks in advance.
The practice had submitted the relevant forms to ensure the registered manager is correctly registered with CQC.
The practice had reviewed and updated their policy for recruitment checks. There was a checklist detailing the documents and checks required prior the employment a new staff member.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Billingshurst Surgery on 25 February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Risks to patients were assessed and well managed, with the exception of those relating to recruitment checks.
There was a clear leadership structure and staff felt supported by management. The practice had proactively sought feedback from patients and but did not have an active patient participation group.
The area where the provider must make improvements is:
Establish arrangements for the safe management of medicines within the practice.
The areas where the provider should make improvements are:
The practice should continue to improve their appointments system and look at ways of improving the emergency appointments system to include seeking advice from outside of the practice.
Ensure the Registered Manager is correctly registered with CQC.
Review their policy for recruitment checks and assure this is adhered to.
Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice