The Care Quality Commission
  • Doctor
  • GP practice

Stanley Court Surgery

Overall: Good read more about inspection ratings

Burscough Health Centre, Stanley Court, Lord Street, Burscough, Ormskirk, Lancashire, L40 4LA (01704) 892254

Provided and run by:
Stanley Court Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Stanley Court Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Stanley Court Surgery, you can give feedback on this service.

10/05/2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Stanley Court Surgery on 10 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. Appropriate learning outcomes were identified following the analysis of significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • There was a reflective ethos in the practice and proactive changes were implemented to improve patient care.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw one area of outstanding practice:

  • The practice had made efforts to proactively improve communication channels with other healthcare providers following a patient’s referral on to secondary care. This included a faxback form beingsent in with referral documentation in order to facilitate timely and appropriate feedback regarding the outcome of the referral.

The areas where the provider should make improvement are:

  • Update the recruitment policy to reflect the change to criteria around which staff require a Disclosure and Barring Service check.

  • Ensure meeting minutes contain sufficient detail to provide a clear audit trail of the information disseminated to staff.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice