We carried out a review of the data available to us about Dr RI King's Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr RI King's Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection at Dr RI King's Practice on 9th February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety. The practice had a system in place to report significant events. However some events had not been recorded and shared with the team which limited learning from all events. Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses.
The areas where the provider should make improvement are:
Ensure all significant events are reported and recorded and findings shared with staff to promote learning.
Ensure recruitment arrangements include all necessary employment checks for all staff.
Review access and availability of the complaints procedure and review ways of capturing verbal complaints and suggestions.
Chief Inspector of General Practice
We found that patient's needs were assessed and care and treatment was planned and delivered in line with their individual care plan.
Staff received appropriate professional development and they were supported from time to time to obtain further relevant qualifications. We confirmed that all staff had undergone child protection training but staff had not received training in adult protection.
We found good processes were in place for monitoring the quality of services provided. Patients were asked for their views about their care and treatment and the results were acted on. There was evidence that learning from incidents had taken place and appropriate actions had been taken.