The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr MJJ & Dr SR Beckers Also known as Charmouth Medical Practice

Overall: Good read more about inspection ratings

Littlehurst Surgery, The Street, Charmouth, Bridport, Dorset, DT6 6PE (01297) 560872

Provided and run by:
Dr MJJ & Dr SR Beckers

All Inspections

16 July 2019

During an inspection looking at part of the service

We carried out an announced comprehensive inspection at Dr MJJ & Dr SR Beckers on 16 July 2019 as part of our inspection programme.

We decided to undertake an inspection of this service following our annual review of the information available to us. This inspection looked at the following key questions effective, caring and well led.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good for providing effective and well led services because:

  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

We rated all population groups as good.

We rated the practice as outstanding for providing caring services because:

  • Feedback from patients was consistently positive and was higher than local and national averages.
  • There was a strong person-centred culture.

We saw an area of outstanding practice:

One of the GP partners invited 40 patients to take part in a low carbohydrate healthy fat diet from February 2018 to July 2019.

Preliminary results showed that:

  • 67% of patients in all groups experienced an overall reduction in their HbA1c levels. (A specific blood test which measures the levels of glucose in the blood over the previous three month period.)
  • 78% lost weight
  • Five patients reduced or stopped their diabetic medicines
  • 25% of diabetic patients no longer had a HbA1c reading in the diabetic range.
  • All patients who participated said that they felt energetic, well and found the weight reduction was relatively easy.

The practice had a recommendation at our previous inspection to maintain the security of prescription stationary. The practice had changed their processes to ensure that all printer prescription paper was removed from printers at the end of each day when the practice was open. In addition, locks had been fitted to printers.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

17 May 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr MJJ and Dr SR Beckers, known locally as The Charmouth Medical Practice, on 17 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.

  • Feedback from patients about their care was consistently positive.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments always available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • The practice actively reviewed complaints and how they are managed and responded to, and made improvements as a result.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

We saw areas of outstanding practice:

  • The practice consistently achieved positive patient feedback. The most recent national GP survey results were consistently above local and national averages for patient satisfaction. Patient comments on CQC comment cards were also strongly positive about the practice. Patients we spoke to on the day of inspection spoke highly of the practice and of the high quality care they received.

  • The practice organised and ran a series of free health education events in the local community. At the time of our inspection, a GP was running sessions which focused upon healthy eating and cooking skills to promote good nutrition. The GP had gained an additional accredited qualification in nutritional medicine. The practice particularly publicised these sessions to patients with long-term conditions, however the sessions were available to all in the local community to attend.

However, the areas where the provider should make improvement are:

•           Ensure that blank prescriptions held in clinical areas are kept securely at all times.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice