5 July 2023
During an inspection looking at part of the service
We previously carried out an inspection at Old Henry Street Medical Centre on 2 August 2022. The practice was rated as good overall with the following key question ratings:
Safe – Requires Improvement
Effective -Good (rating awarded at the inspection 2 August 2022).
Caring – Good (rating awarded at the inspection 8 February 2018).
Responsive – Good (rating awarded at the inspection 8 February 2018)
Well-led -Good (rating awarded at the inspection 2 August 2022).
At this focussed inspection, on 5 July 2023, we found that improvements had been made and the key question safe has been rated good. The overall rating remains good.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for Old Henry Street Medical Centre on our website at www.cqc.org.uk
Why we carried out this inspection
We carried out this inspection to follow up breaches of regulation from a previous inspection in line with our inspection priorities. At the inspection on 2 August 2022 the key question of safe had been rated requires improvement. The system for ensuring patients had the required monitoring when prescribed certain medicines was not fully effective. Not all Ardens alerts had been actioned.
How we carried out the inspection
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.
This included:
- Conducting staff interviews using video conferencing.
- Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
- Reviewing patient records to identify issues and clarify actions taken by the provider.
- Requesting evidence from the provider.
- A short site visit.
Our findings
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We found that:
- the practice provided care in a way that kept patients safe and protected them from avoidable harm.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Health Care