- GP practice
Spa Medical Practice
Report from 4 November 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment: 26 November 2024 to 27 November 2024. Spa Medical Practice is an NHS GP practice located in Droitwich in Worcestershire. We conducted this assessment due to the time it had been since the last inspection (2016). We assessed 6 quality statements across safe, effective, responsive and well-led key questions and have combined the scores for these areas with scores from the last inspection.
People's experience of this service
The practice had an active patient participation group (PPG) to represent the views of the patient population. Feedback from patients was mostly positive about the quality of their care and treatment they received. As part of this assessment, we asked the practice to share details of our Give Feedback on Care process with patients. Patients told us they had timely access to appointments and that staff were friendly and caring. Feedback from the National GP Patient Survey results demonstrated that 88% of patients responded positively to the overall experience of contacting the practice.