The Care Quality Commission
  • Doctor
  • GP practice

Dukinfield Medical Practice

Overall: Good read more about inspection ratings

20-22 Concord Way, Dukinfield, Cheshire, SK16 4DB (0161) 343 6382

Provided and run by:
Dukinfield Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dukinfield Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dukinfield Medical Practice, you can give feedback on this service.

12 February 2020

During an annual regulatory review

We reviewed the information available to us about Dukinfield Medical Practice on 12 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

05 Feb 2019

During a routine inspection

We carried out an announced comprehensive inspection at Dukinfield Medical Practice on 5 February 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall. We rated effective, older people and people with long term conditions as outstanding.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
  • The practice had a strong community focus and had initiated a number of innovative community programmes to support people living in the local community as well as patients, for example the new health champion programme.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

We rated the practice as outstanding for providing effective services because:

  • There were innovative approaches to providing effective person-centred care and the practice worked with specialist and other health and social care professionals to help improve outcomes for patients.
  • The practice had identified areas where outcomes for patients could be improved and had taken steps to address them.
  • The practice was creative in their approach to helping patients and people living in the local community to live healthier lives.

These outstanding areas benefitted all population groups, in particularly older people and people with long term conditions and so we rated these population groups as outstanding.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice

16/12/2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Davaar Medical Centre on 16 December 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed, including those relating to recruitment checks.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Feedback from patients about their care was consistently and strongly positive.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • The practice implemented suggestions for improvements and made changes to the way it delivered services as a consequence of feedback from patients and from the patient participation group.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

We saw areas of outstanding practice including:

  • The active patient participation group, which included regular consultation with patients and the development and maintenance of a community garden.

  • The practice was working with the local mental Health trust to provide patients with in house access to psychiatrists, psychologists and cognitive behaviour therapy.

  • The practice was proactive within the local community and worked with other organisations for the benefit of patients.

The areas where the provider should make improvement are:

  • Ensure when carrying out audits they complete a full audit cycle.

  • Ensure clinical protocols are in place.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

21 May 2014

During a routine inspection

Davaar Medical Centre is a well-established general practice (GP) partnership. The practice operated a weekday service for approximately 5,500 patients in the Dukinfield area of Tameside.

Patients we spoke with and who completed our comment cards were very positive about the care and treatment provided by the clinical staff and the assistance provided by other members of the practice team. They also told us that they were treated with respect and their privacy and dignity were maintained.

We found that the provider had listened to patient comments and had consequently taken action to improve the service provided.

Action has been taken to improve appointment access for patients.

The practice premises were clean and well maintained. Safe and effective systems were in place for the management of medicines. Care and treatment decisions were based upon best practice guidelines and were responsive to peoples’ needs.

We found that the practice provided clear and effective leadership based on a culture that was open and fair. Measures are taken to ensure that governance and quality assurance systems safely managed risks and developed and improved the services provided.

We found that the provider had met the regulations and provided services that were safe, effective, caring, responsive and well-led. Davaar Medical Centre is registered with the Care Quality Commission to carry on the following regulated activities; Diagnostic and screening procedures, family planning, maternity and midwifery services and treatment of disease, disorder or injury.