The Energise Healthy Living Centre - Care Quality Commission

Background to this inspection

Updated 7 November 2016

The Energise Healthy Living Centre is located in Salford and is near to Manchester city centre. The address of the practice is 3 Douglas Green, Salford, M6 6ES. The practice is part of the Lower Broughton 3 organisation and patients are able to use either surgery.

The practice is located a short walk from a train station and there are bus links nearby. There is street parking available for patients to use.

The practice has approximately 2400 registered patients and serves a diverse population group including a mix of all age groups. The practice is a teaching practice and takes medical students from the University of Manchester.

The practice has two GP partners (both male) and a regular locum female GP, a practice nurse, a phlebotomist, a practice manager, a health promotion co-ordinator and a team of administration staff.

The practice was open between 8am and 6pm Monday to Friday. Appointments were at the following times: 9am-11am every morning and 3.30pm to 5.30pm every afternoon. Extended hours appointments were 7.30am on a Thursday. In addition to pre-bookable appointments that could be booked up to six weeks in advance, urgent appointments were also available for people that needed them.

Outside of practice opening times, patients are diverted to the 111 out of hour’s service.

Overall inspection

Good

Updated 7 November 2016

Letter from the Chief Inspector of General Practice

This is a focused inspection of the Energise Healthy Living Centre on 30 September 2016 for three areas within the key question safe, effective and well-led. The evidence was reviewed at Lower Broughton Medical Practice.

We found the practice to be good in providing safe services. Overall, the practice is rated as good.

The practice was previously inspected on 01 July 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008. At that inspection, the practice was rated requires improvement for providing safe services but rated good overall.

At the inspection on 30th September we found that required improvements had been made.

The practice has submitted to CQC, a range of documents which demonstrate they have now made improvements.

Professor Steve Field (CBE FRCP FFPH FRCGP)

Chief Inspector of General Practice