Background to this inspection
Updated
14 May 2018
Lower Broughton Health Centre 3 is located in Salford. The address of the practice is Lower Broughton Health Centre, Great Clowes Street, Salford, M7 1RD.
The practice has approximately 6180 registered patients and serves a diverse population group including a mix of all age groups.
The practice offers a wide range of services including: Family planning advice, Baby clinics, Antenatal clinics, Counselling services and Flu clinics.
The practice has two GP partners (both male) and one salaried male GP, a practice nurse, a phlebotomist, a practice manager, a health promotion co-ordination and a team of administration staff.
The age profile of the practice population is broadly in line with the CCG averages. Information taken from Public Health England placed the area in which the practice is located in the first least deprived decile (from a possible range of between 1 and 10). In general, people living in more deprived areas tend to have greater need for health services.
Outside of practice opening times, patients are diverted to the NHS 111 out of hours service.
Updated
14 May 2018
This practice is rated as Good overall. (Previous inspection February 2016 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Lower Broughton Medical Practice 3 on 5 April 2018 as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- The clinical waste storage room should be securely locked.
- The practice should continue to monitor and make improvements to low scoring areas of QOF.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Working age people (including those recently retired and students)
Updated
14 May 2018
People experiencing poor mental health (including people with dementia)
Updated
14 May 2018