• Doctor
  • GP practice

Oulton Medical Centre

Overall: Good read more about inspection ratings

Quarry Hill, Oulton, Leeds, West Yorkshire, LS26 8SZ (0113) 282 2138

Provided and run by:
Oulton Medical Centre

Latest inspection summary

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Background to this inspection

Updated 29 June 2018

Oulton Medical Practice is the provider of the practice which has two locations: Oulton Medical Centre, Quarry Hill, Oulton, Leeds LS26 8SZ and Marsh Street Surgery, 25a March Street, Rothwell, Leeds LS26 0AG. These are both based within the South East area of Leeds. As part of the inspection we visited both locations.

The premises at Oulton Medical Practice and Marsh Street Surgery are owned by the GP partners.

The provider is contracted to provide Personal Medical Services to a registered population of approximately 13,774 patients. There are some variables to the practice patient profile compared to national figures. For example, the percentage of patients whose working status is classed as being unemployed is 2% (5% nationally) and the percentage of patients who have a long-standing health condition is 37% (54% nationally).

The ethnicity of the practice patient population is approximately 97% white British with the remaining 3% from mixed ethnic groups. The National General Practice Profile shows the level of deprivation within the practice demographics being rated as seven. (This is based on a scale of one to ten, with one representing the highest level of deprivation and ten the lowest.)

The provider is registered with Care Quality Commission to provide the following regulated activities: diagnostic and screening procedures; treatment of disease, disorder or injury; maternity and midwifery services; family planning and surgical procedures.

The practice clinical team is made up of eight GP partners (six female, two male), two advanced nurse practitioners, three practice nurses, four healthcare assistants and a clinical pharmacist. Staff rotate across all the sites. The administration team consist of a practice manager, an assistant practice manager and a large team of reception and administrative staff.

Opening times for Oulton Medical Centre are 8am to 6pm Monday to Friday. Extended hours are Mondays 6pm to 8pm and Fridays 7am to 8am.

Opening times for Marsh Street Surgery are 8am to 6pm Monday to Friday. Extended hours are from 7am to 8am on Tuesdays.

At both locations urgent appointments are available and routine appointments are pre-bookable up to four weeks in advance. Patients can also make appointments via the practice’s online portal on their website. When the practice is closed out-of-hours serviced are provided by Local Care Direct, which can be accessed by calling the NHS 111 service.

The practice worked collaboratively with two other local practices to provide acute appointments on Saturdays. Appointments for patients were available with a range of multidisciplinary staff, which included GPs, nurses, a healthcare assistant, phlebotomist and physiotherapist.

The practice is a training practice and accommodates GP Registrars and medical students. GP Registrars are fully qualified doctors who are completing their specialist training to become a GP.

We saw that the ratings from the previous inspection were displayed both in the practice and on the website at www.oultonmedicalcentre.co.uk

Overall inspection

Good

Updated 29 June 2018

This practice is rated as Good overall. (A previous inspection undertaken on 7 October 2014 had rated the practice as Good overall.)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Oulton Medical Practice on 15 May 2018, as part of our inspection programme.

At this inspection we found:

  • The practice had clear governance policies and protocols, which were accessible to all staff. There were clear systems in place to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • Patient care and treatment was delivered in line with up to date best practice guidance. There was evidence of quality improvement within the practice. Clinicians knew how to identify and manage patients with severe infections including sepsis.
  • There were a range of clinical staff to support delivery of care to their patient population, for example a named advanced nurse practitioner for older people and a GP lead for frailty.
  • The practice offered patients a range of access to appointments, such as telephone consultations and extended hours. Patients also had access to Saturday morning appointments with a range of clinicians, such as GP, advanced nurse practitioner and physiotherapist.
  • Uptake rates for cancer screening programmes were higher than local and national averages.
  • There was a good use of skill mix and the practice were engaged with innovative schemes to support quality patient care and service delivery.
  • Patients in the main were positive about the service, care and treatment they received at the practice.
  • There was evidence of a cohesive team with a strong focus on continuous learning and improvement at all levels of the organisation.

We saw an area of outstanding practice:

  • There was a good use of skill mix and a comprehensive, co-ordinated approach to support care and treatment provided to those patients who were elderly, frail or had mental health needs.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice