• Doctor
  • GP practice

Valentine Medical Centre

Overall: Good read more about inspection ratings

2 Smethurst Street, Blackley, Manchester, Greater Manchester, M9 8PP (0161) 241 5480

Provided and run by:
Valentine Medical Centre

Latest inspection summary

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Background to this inspection

Updated 27 February 2024

Valentine Medical Centre is located in Blackley, Manchester at:

2 Smethurst Street

Blackley

Manchester

M9 8PP

The practice is situated within the Greater Manchester Integrated Care System (ICS) and delivers General Medical Services (GMS) to a patient population of about 10790. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices called Higher Blackley, Harpurhey and Charlestown Primary Care Network (PCN). PCNs work together with community, mental health, social care, pharmacy, hospital and voluntary services in their local area.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the lowest decile (one of 10). The lower the decile, the more deprived the practice population is relative to others.

According to the latest available data, the ethnic make-up of the practice area is 59.9% White, 18.9% Black, 13.1% Asian, .6% Mixed, and 3.5% other ethnicities.

The age distribution of the practice population closely mirrors the local and national averages. There are equal numbers of male and female patients registered at the practice.

There is a team of 4 GP partners and 3 salaried GP’s who are supported by a practice nursing team who provide nurse led clinics for long-term conditions. The clinical team are supported by a practice manager and a team of reception and administration staff.

The practice is open between 8:45 am to 6:00 pm Monday to Friday. The practice offers a range of appointment types including book on the day, telephone consultations and advance appointments. The phone lines are open from 8am and until 6:30pm.

Extended access is provided locally by the Primary Care Network, where late evening and weekend appointments are available. Out of hours services are provided by gtd Healthcare. (Go to Doc Healthcare)

Valentine Medical Centre is located in Blackley, Manchester at:

2 Smethurst Street

Blackley

Manchester

M9 8PP

The practice is situated within the Greater Manchester Integrated Care System (ICS) and delivers General Medical Services (GMS) to a patient population of about 10790. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices called Higher Blackley, Harpurhey and Charlestown Primary Care Network (PCN). PCNs work together with community, mental health, social care, pharmacy, hospital and voluntary services in their local area.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the lowest decile (one of 10). The lower the decile, the more deprived the practice population is relative to others.

According to the latest available data, the ethnic make-up of the practice area is 59.9% White, 18.9% Black, 13.1% Asian, .6% Mixed, and 3.5% other ethnicities.

The age distribution of the practice population closely mirrors the local and national averages. There are equal numbers of male and female patients registered at the practice.

There is a team of 4 GP partners and 3 salaried GP’s who are supported by a practice nursing team who provide nurse led clinics for long-term conditions. The clinical team are supported by a practice manager and a team of reception and administration staff.

The practice is open between 8:45 am to 6:00 pm Monday to Friday. The practice offers a range of appointment types including book on the day, telephone consultations and advance appointments. The phone lines are open from 8am and until 6:30pm.

Extended access is provided locally by the Primary Care Network, where late evening and weekend appointments are available. Out of hours services are provided by gtd Healthcare. (Go to Doc Healthcare)

Valentine Medical Centre is located in Blackley, Manchester at:

2 Smethurst Street

Blackley

Manchester

M9 8PP

The practice is situated within the Greater Manchester Integrated Care System (ICS) and delivers General Medical Services (GMS) to a patient population of about 10790. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices called Higher Blackley, Harpurhey and Charlestown Primary Care Network (PCN). PCNs work together with community, mental health, social care, pharmacy, hospital and voluntary services in their local area.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the lowest decile (one of 10). The lower the decile, the more deprived the practice population is relative to others.

According to the latest available data, the ethnic make-up of the practice area is 59.9% White, 18.9% Black, 13.1% Asian, .6% Mixed, and 3.5% other ethnicities.

The age distribution of the practice population closely mirrors the local and national averages. There are equal numbers of male and female patients registered at the practice.

There is a team of 4 GP partners and 3 salaried GP’s who are supported by a practice nursing team who provide nurse led clinics for long-term conditions. The clinical team are supported by a practice manager and a team of reception and administration staff.

The practice is open between 8:45 am to 6:00 pm Monday to Friday. The practice offers a range of appointment types including book on the day, telephone consultations and advance appointments. The phone lines are open from 8am and until 6:30pm.

Extended access is provided locally by the Primary Care Network, where late evening and weekend appointments are available. Out of hours services are provided by gtd Healthcare. (Go to Doc Healthcare)

Overall inspection

Good

Updated 27 February 2024

We carried out an announced comprehensive at Valentine Medical Centre on 23 November 2023. Overall, the practice is rated as good.

Safe – good

Effective - good

Caring - Not inspected, rating of good carried forward from previous inspection

Responsive – requires improvement

Well-led - good

Following our previous inspection on 24 November 2015 the practice was rated good overall and for all key questions.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Valentine Medical Centre on our website at www.cqc.org.uk

Why we carried out this inspection

We carried out this inspection in line with our inspection priorities.

How we carried out the inspection

This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

  • Conducting staff interviews using video conferencing.
  • Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
  • Reviewing patient records to identify issues and clarify actions taken by the provider.
  • Requesting evidence from the provider.
  • A short site visit.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Continue with steps taken to improve the patient experience of accessing the practice by telephone and their satisfaction levels with appointment access.
  • Continue efforts to improve uptake for childhood immunisations.
  • Continue to improve uptake for cervical cytology cancer screening.
  • Take action to ensure all medication reviews are appropriately recorded on the patient record.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care