The Care Quality Commission
  • Doctor
  • GP practice

Rockleigh Court Surgery

Overall: Good read more about inspection ratings

136 Hutton Road, Shenfield, Brentwood, Essex, CM15 8NN (01277) 223844

Provided and run by:
Rockleigh Court Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Rockleigh Court Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Rockleigh Court Surgery, you can give feedback on this service.

18 October 2019

During an annual regulatory review

We reviewed the information available to us about Rockleigh Court Surgery on 18 October 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

13 January 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr D P Ainsworth and Partners, also known as Rockleigh Court Surgery on Wednesday 13 January 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for recording and investigating significant events.
  • Risks to patients were assessed and well managed. For example, all staff had undertaken appropriate checks prior to being appointed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were consistently treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they had confidence in the clinical team and found it easy to make an appointment with a named GP. They received continuity of care and urgent appointments were available the same day.
  • The practice followed appropriate standards of cleanliness and hygiene. They had good facilities and were well equipped to treat patients and meet their needs, including the provision of specialist services such as a clinic for patients on blood thinning medicines.
  • There was a clear leadership structure and staff enjoyed their work and felt supported by management. The practice proactively sought feedback from staff and patients, which it valued and acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.
  • The practice was enthusiastic about their clinical work and sought opportunities to improve services to their patients.

The areas where the provider should make improvement are:

  • Ensure discussions and decisions relating to learning from complaints and significant incidents are consistently recorded.
  • Ensure there is evidence of when, where and how practice rooms had last been cleaned.
  • Ensure patient safety data has been appropriately actioned.

Professor Steve Field

(CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice