We carried out a review of the data available to us about Isca Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Isca Medical Practice, you can give feedback on this service.
We carried out an announced comprehensive inspection at Isca Medical Practice on 21 June 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The practice had safe and effective systems for the management of medicines, which kept patients safe.
The practice had a growing group of transgender patients. The practice used the patients preferred name and gender and always offered a safe, non-judgemental environment. One of the GPs had organised a talk for all local GPs on Transgender Medicine by the local Gender Clinic team, to help educate local GPs and provide the best support and management.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. Feedback from patients about their care was consistently and strongly positive.
The practice website was new and very informative, and could be translated into other languages to assist language barriers.
A hearing loop was available at the reception desk.
The practice social media webpage helped the practice to engage with young people and other population groups who preferred this method of communication.
We saw an area of outstanding practice
A systematic on going effort is being made to reduce demands on the health ecomomy by bringing in initiatives and continually improve patient care. For example the range and accessibility of care provided at the ‘walk in’ clinics.
We saw one area where improvement should be made.
Ensure continued support and identification of carers.
Chief Inspector of General Practice