The Care Quality Commission
  • Doctor
  • GP practice

Yetminster Health Centre

Overall: Good read more about inspection ratings

Church Street, Yetminster, Sherborne, Dorset, DT9 6LG (01935) 872530

Provided and run by:
Yetminster Health Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Yetminster Health Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Yetminster Health Centre, you can give feedback on this service.

12 July 2019

During an annual regulatory review

We reviewed the information available to us about Yetminster Health Centre on 12 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

4 October 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Yetminster Surgery on 4 October 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • The practice hosted physiotherapy, chiropody and complimentary medicines in their treatment suite.

  • The practice also has a dispensary that employs four dispensing staff; they dispense medicines to over 95% of the practice population.

  • Approximately 15% of the patients were pupils at Sherborne School for Boys and the International College. The practice held surgeries at the school health centre six times a week, including Saturdays. These clinics were open access for the pupils.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirements of the duty of candour.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

1 May 2014

During an inspection looking at part of the service

We inspected this outcome to follow up on a compliance action set at the last inspection. The compliance action was set because the provider did not consistently operate effective recruitment procedures to ensure staff were suitable for employment prior to them starting work.

We did not speak with people who used the practice about the requirements relating to workers. We spoke with the practice manager of the health centre as part of the inspection.

We found there were effective recruitment and selection processes in place.

30 January 2014

During a routine inspection

Patients were treated with consideration and respect. We spoke with five patients. One patient told us, 'Everybody here (surgery staff) is professional, kind and friendly.'

Patients were able to get an appointment and felt they had sufficient time to discuss their health needs. One patient told us, 'I personally find it very easy to get an appointment here. If I really need to see them they will bend over backwards to get me in.'

The surgery had arrangements to ensure cleanliness. One patient told us, 'The cleanliness is good, I have no issues.'

The provider carried out a number of pre-employment checks to ensure that staff had the necessary skills and experience. However, consideration that staff were of good character prior to them being employed was not clearly evident.

The surgery monitored the quality and safety of the service and sought out and responded to patient feedback to improve the service.