Letter from the Chief Inspector of General Practice
We carried out a desk based focused inspection of The Wilson Practice on 15 July 2016. This inspection was undertaken to check the practice was meeting regulations. At our previous inspection on 5 February 2015, we found breaches of regulations relating to the safe delivery of services. At that time the practice was rated good for providing effective, caring, responsive and well-led services and requires improvement for safe. The practice was rated as good overall.
Following our review on 15 July 2016, we found the practice had made improvements since our last inspection on 5 February 2015 and we found the practice was meeting the regulations that had previously been breached.
Key findings:
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The practice had reviewed and made changes to infection control processes and ensured all staff had received appropriate training.
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The practice also reviewed arrangements for chaperoning and ensured all staff that carried out this role were competent. Signage on chaperoning was improved to ensure patients were aware that they could request a chaperone. The practice also reviewed the chaperone protocol which detailed how use of chaperones would be recorded.
We have amended the rating for safe to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services. The practice remains rated as good overall.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice