We carried out an announced focused inspection at Burdwood Surgery on 5 November 2019 as part of our inspection programme.
We carried out an inspection of this service following our annual review of the information available to us. This inspection looked at the following key questions:
- Are services at this location effective?
- Are services at this location well-led?
Because of the assurance received from our review of information we carried forward the ratings from the June 2015 inspection for the following key questions:
- Are services at this location safe?
- Are services at this location caring?
- Are services at this location responsive?
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good overall. We rated the practice as good for providing effective and well-led services and for the following population groups: older people; people with long-term conditions; families children and young people; people whose circumstances may make them vulnerable and people experiencing poor mental health (including dementia).
We found that:
- Patients received effective care and treatment that met their needs.
- The practice met the national target for childhood immunisations uptake.
- The practice met the national target for cervical screening uptake.
- There was a clear leadership structure and staff felt supported by management. There was a strong culture of ensuring the wellbeing of staff in order to deliver high quality care.
- There was a strong focus on continuous learning and improvement.
The areas where the provider should make improvements are:
- Continue to monitor and improve uptake of long-term condition reviews.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care