Mulberry House

Registration details

The location ID for Mulberry House is 1-5349458307.

CQC register Mulberry House to carry out these legally regulated activities. Contact us if you think Mulberry House is operating services not listed here.

Type of service

• Residential homes

Service specialism

• Caring for adults over 65 yrs
• Caring for adults under 65 yrs
• Dementia
• Physical disabilities

Local authority

Devon

Monitored services

CQC register Mulberry House to carry out the following legally regulated services here:

Accommodation for persons who require nursing or personal care

Mrs Karen Keen is responsible for these services.

Mrs Helen Marie Hulme is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

The registered provider must not admit any new service users to the location, Mulberry House without the prior written agreement of the Care Quality Commission. This includes any respite admissions of service users, service users who are discharged from hospital to the service or any readmissions of service users who have been resident at the home at any time and who may be seeking to return.

The registered provider must ensure that by 4pm December 2021 on 18 December 2021, there is clear guidance for staff relating to every service user at Mulberry House to enable them to manage risks relating to supporting service users to eat and drink, manage the risk of choking, manual handling and equipment, continence management, skin pressure and integrity management, falls, infection control and prevention.

The registered provider must ensure that by 4pm on 18 December 2021 there is clear guidance for staff on how to ensure service users have access to a working call bells at all times and that service users unable to use a call bell are monitored regularly and recorded as checked.

The registered provider must undertake a review of all staff deployed in the home, including agency staff to ensure they are competent to manage risks relating to eating and drinking, managing the risk of choking, manual handling and equipment, falls, continence management, skin pressure and integrity
management, infection control and prevention. This must be completed for all staff on shift by 4pm on 18 December 2021. Competence assessments for other staff should be completed as staff come on to shift.

The registered provider must ensure there is daily oversight and checks on the management of risks relating to eating and drinking, managing the risk of choking, manual handling and equipment, falls, continence management, skin pressure and integrity management, infection control and prevention and
those service users who cannot use a call bell.

The registered provider must send us an action plan detailing the actions taken supported by evidence in relation to conditions 1-4 by 0900 20 December 2021.

Terms of this registration relating to carrying out this regulated activity

The registered provider must only accommodate a maximum of 42 service users at Mulberry House.