27 July 2021 at HMP Norwich
During an inspection looking at part of the service
We carried out an announced focused inspection of healthcare services provided by Community Dental Services CIC at HMP Norwich on 26 and 27 July 2021.
Following our last joint inspection with Her Majesty’s Inspectorate of Prisons (HMIP) in October 2019, we found that the quality of healthcare provided by Community Dental Services CIC at this location required improvement. We issued a Requirement Notice in relation to Regulation 12, Safe care and treatment and Regulation 17, Good governance, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The purpose of this focused inspection was to determine if the healthcare services carried out by the provider were meeting the legal requirements of the Requirement Notices that we issued in February 2020 and to find out if patients were receiving safe care and treatment. At this inspection we found that improvements had been made and the provider was not found to be in breach of the regulations.
We do not currently rate services provided in prisons.
At this inspection we found:
- Both dental clinics were clean, tidy and dust free.
- Staff followed the standard operating procedures for decontamination processes and the effectiveness of the equipment was appropriately checked.
- All equipment had been serviced and maintenance logs were complete.
- Staff carried out comprehensive dental tool checks.
- Managers carried out audits to help ensure staff were carrying out the decontamination process and had good aseptic techniques.
- Staff recorded and maintained weekly logs for all clinic decontamination processes, cleaning and checking of equipment.
- Managers had carried out a decontamination audit which resulted in 100% compliance.