Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr John O’Moore on 5 May 2016. The overall rating for the practice was good, however the practice was rated requires improvement for providing effective care. The full comprehensive report on the May 2016 inspection can be found by selecting the ‘all reports’ link for Dr John O’Moore on our website at www.cqc.org.uk.
This inspection was a desk-based review carried out on 14 August 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 5 May 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
At the inspection on 5 May 2016 we found:
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The exception reporting within four clinical domains was above both local and national averages.
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The practice had undertaken some quality improvement activity but had not completed any two-cycle audits, where the information learnt had been used to improve patient care.
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The practice had a robust strategy and supporting business continuity plan. However, it did not have a business plan.
At the inspection on 14 May 2017 we found improvements had been made. Overall the practice remains rated good. The practice is now rated as good for providing effective care.
Our key findings were as follows:
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Exception reporting rates for some clinical conditions were above average. However, the practice had investigated this and provided an acceptable explanation in this regard.
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Clinical audits demonstrated quality improvement.
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The practice had produced a two year business plan which reflected the vision and values.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice