Archived: Bayith House

Updated 13 June 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

The inspection was conducted by one inspector.

Service and service type:

Bayith House is a care home registered to accommodate up to three people who need support with personal care. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

We gave the provider 24 hours’ notice of our inspection as it is a small service and we needed to be sure people would be available to speak with us.

What we did:

Before the inspection, we reviewed information we had received about the service, including previous inspection reports and notifications. Notifications are information about specific important events the service is legally required to send to us. We also considered information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection, we gathered information from: The three people who used the service, the registered manager, the deputy manager and three members of care staff. We viewed the care records for all three people, records of accidents, incidents and complaints, together with audits and quality assurance reports. Following the inspection, we received feedback from a healthcare professional who had regular contact with the home.

Updated 13 June 2019

About the service: Bayith House is a residential care home, registered to provide accommodation and personal care for up to three people. At the time of the inspection there were three people living at the home. Accommodation is based on two floors with interconnecting stairs and a stairlift.

People’s experience of using this service:

Bayith House is adjacent to a larger service operated by the provider, from where additional staff and resources were available to support people. This created a high level of resilience.

People’s needs were met in a personalised way by knowledgeable staff who were kind and caring. They supported people to lead happy, fulfilled lives in a homely setting.

Individual and environmental risks were managed appropriately, and people were protected from avoidable harm.

People received their medicines as prescribed and infection control risks were managed effectively.

There were enough staff to meet people’s needs and recruitment processes helped ensure only suitable staff were employed.

People’s rights were upheld. They were empowered to make their own choices and decisions and involved in the development of their care plans.

People knew how to raise concerns. They had confidence in the registered manager and told us they would recommend the service to others.

A quality assurance system was in place to continually assess, monitor and improve the service.

The service met the characteristics of Good in all areas. More information is in the full report which is on the CQC website at www.cqc.org.uk.

Rating at last inspection:

The service has not been rated previously. This is the first inspection of the service since it was registered with CQC on 29 May 2018.

Why we inspected:

This was a planned inspection based on our methodology and timescales for inspecting newly registered services.

Follow up:

There is no required follow up to this inspection. We will continue to monitor all information received about the service to understand any risks that may arise and to ensure the next inspection is scheduled accordingly.