Archived: Aspect Health Ltd

We carried out an announced comprehensive inspection at Aspect Health Ltd on the 8 June 2016. Overall the practice is rated as ‘Good.’

Our key findings across all the areas we inspected were as follows:

• There was an open and transparent approach to reporting and recording significant events.

• Risks to patients were assessed and well managed for example, arrangements to safeguard vulnerable patients, keeping medicines safe and managing infection control.

• Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.

• Patients were positive about the practice and the staff team for both services provided within Sherdley Medical practice and Eldercare services. They said they were treated with dignity and respect and felt involved in decisions about their treatment.

• Information about services and how to complain was available and complaint records showed good responses to formal complaints.

• The practice had purpose built, state of the art facilities and was equipped to treat patients and meet their needs.
• There was a clear leadership structure and staff felt supported by management. The practice had good positive engagement and regular communication with their patients and staff. They acted positively in response to their feedback.
• The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider should make improvements are:

Update training records for all staff working within the service.

Letter from the Chief Inspector of General Practice

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice