Archived: Dr Saiyed Shahid Also known as Dr S. Z. Shahid

Standards relating to staff recruitment and monitoring the quality of service provision were also inspected. We did not identify any concerns in any outcome areas we assessed.

We were able to speak with nine patients, three from the surgery's patient's forum. They confirmed that all of the staff always explained what they were going to do. One patient we spoke with told us that, "I'm here for an urgent appointment and he (GP) is sending me for a precautionary chest X-ray. He explained why it is precautionary and I am not worried. Even If I had to wait to see him I would not go anywhere else'.

All of the patients we spoke with said that they felt confident that their doctor understood their condition. One patient told us, "This is my family doctor and I have been with him all my life. He knows me and always listens to me and I never feel rushed".

The practice participates in the Quality and Outcomes Framework (QOF), a system used to monitor the quality of services in GP practices. A programme of systematic audits demonstrated the practice monitored the quality and effectiveness of services provided to its patients.