Archived: Dividy Road Dental Practice

237 Dividy Road, Stoke On Trent, Staffordshire, ST2 0BJ (01782) 735655

Provided and run by:
Dividy Road Dental Practice Partnership

Important: The provider of this service changed. See old profile
Important: The partners registered to provide this service have changed. See new profile

All Inspections

10 May 2013

During a routine inspection

We carried out this inspection to check on the care and welfare of people who used this service. Our inspection was discussed and arranged two days in advance. This was to ensure that we had time to see and speak to staff working at the practice, as well as people registered with the service. We reviewed the comments on Choices NHS website prior to our inspection to receive feedback about the service.

The practice had a contract with the National Health Service (NHS) to provide NHS dental care to people. People could choose to pay for private treatment which was outside the agreed treatments of the NHS.

People who used the service told us they were treated with respect and were fully involved in discussions about and planning for their treatment. People could consider their treatment options and any costs involved and did not have to make a decision immediately.

We spoke with four people who used the service and they were all complimentary about the treatment and support they received. One person said, "I've always been very happy with what they've done".

The service had a system in place to ensure appropriate levels of cleanliness and hygiene for the premises and equipment.

Accurate records were maintained both for people who used the service and regarding the running and maintenance of the service.