The Care Quality Commission
  • Dentist
  • Dentist

Archived: Friar Street Dental Practice

83-85 Friar Street, Droitwich, Worcestershire, WR9 8EQ (01905) 799228

Provided and run by:
Fountain Droitwich Limited

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile

All Inspections

During a check to make sure that the improvements required had been made

The action taken by the registered provider meant that systems to assess and monitor the quality of service that patients received were now in place. We found that action had been taken to make sure patients were not placed at risk of inappropriate care or treatment.

3 May 2013

During a routine inspection

During the inspection we spoke with a dentist who was the provider as well as two dental nurses and a receptionist. After the inspection we spoke by telephone with five people who had used the practice to ask them about their experiences of the service.

The people we spoke with were complimentary about the service they had received. One person told us that they found the practice to be: 'Pleasant and understanding'. Another person said that the service was: 'Caring'.

Staff were aware of how to ensure that the practice was clean and that instruments were sterilised. This was to make sure that people were not placed at risk of cross infection.

Staff received a range of training so that they were able to update their skills and knowledge.

There were limited systems in place to make sure people who used the practice were asked for their views about the service they received. Audits were not taking place to make sure that people were receiving appropriate care and treatment.