We carried out a review of the data available to us about The Gables on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Gables, you can give feedback on this service.
People’s experience of using this service: People were extremely happy with the care provided and were highly complimentary of the service. One person said, “They’ve all done so much to make it a home from home. I’ve got nothing bad to say about The Gables, if only there were more of this place.”
People were supported to be as independent as possible and had made significant progress in achieving their goals. They were actively included in making decisions about their care and setting future goals. People were supported to access healthcare services in a timely manner.
People led fulfilling lives which included accessing a wide variety of activities and going on holiday. Staff did all they could to ensure that the time people spent with the loved ones was special. Staff had developed meaningful, caring relationships with people and supported them with their cultural and religious needs.
People told us the food was of good quality and they were included in developing weekly menus, so their personal tastes were catered for.
People were kept safe from avoidable harm and abuse and there were enough staff to safely meet people’s care and support needs. People’s needs were assessed and risks were appropriately managed.
People and staff told us the service was exceptionally well-led. The management team had created a caring and inclusive culture for people and staff. People told us they could talk to the management team about any concerns and were confident they would be listened to.
Staff told us they felt well supported by the management team and received regular supervision and appraisals. Staff received appropriate training and were supported to undertake additional training in areas of interest to them.
Rating at last inspection: This was the first inspection since registration on 26 February 2018.
Why we inspected: This was a scheduled inspection based on our inspection programme.
Follow up: We will continue to monitor this service and inspect in line with our re-inspection schedule or sooner if we receive information of concern.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk