Background to this inspection
Updated
4 April 2018
Cornerstone Medical Practice provides primary medical services at 451 Liverpool Street, Salford, M6 5QQ.
The practice has a senior GP lead (male) and a salaried GP (female), one practice nurse (female), and a healthcare assistant. The clinical team is supported by a practice manager and a team of administration staff.
Cornerstone Medical Practice provides care to 2200 patients. The age population is similar to the national average but with fewer patients aged 65 and over.
The practice’s level of deprivation is rated one out of 10 on the Indices of Multiple Deprivation (IMD) decile (the lower the IDM, the more deprived an area is). The average life expectancy for males at the practice is 74 years and 80 years for females.
Outside of normal opening hours, patients would be diverted to the NHS 111 service.
Updated
4 April 2018
This practice is rated as Good overall. (Previous inspection October 2014 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Cornerstone Medical Practice on 23 February 2018 as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- Staff should keep up to date with online training and the infection control lead should consider attending an external infection control training course. Staff should be trained in using the vaccines fridge data logger.
- Cleaning logs should be accessible to staff.
- The practice should record patient information within significant events.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
People with long term conditions
Updated
4 April 2018
Families, children and young people
Updated
4 April 2018
Working age people (including those recently retired and students)
Updated
4 April 2018
People experiencing poor mental health (including people with dementia)
Updated
4 April 2018
People whose circumstances may make them vulnerable
Updated
4 April 2018