The Care Quality Commission
  • Dentist
  • Dentist

Archived: Denticentre Walker

839 Welbeck Road, Newcastle upon Tyne, Tyne and Wear, NE6 4JP (0191) 263 4500

Provided and run by:
Newcastle and Wallsend Dental Practice Partnership

Important: The partners registered to provide this service have changed. See new profile

All Inspections

16 August 2013

During a routine inspection

We saw people were given appropriate information about the service and the care and treatment they received. We spoke with two people who used the service who told us they understood the care and treatment choices available to them. One person told us, 'The dentist gave me a few options, and he was very clear in how he set it out. He told me what he could do to try and save the tooth, the methods he would employ and what I could expect. He also said he could take the tooth out if that's what I preferred. They were very good. I cannot fault them on that."

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People told us they were happy with the care and treatments they had received. One person said, 'I was seen very quickly which I was pleased with as I was in pain." Another person said, "I was very happy with the way I was treated. I'd give them 10/10."

Staff training was kept up to date so that staff could care for people safely and to an appropriate standard. We found people were protected from the risk of infection because appropriate guidance had been followed. There was an effective system in place to monitor and assess the quality of the service.