Seasons Rehabilitation Centre

Updated 6 March 2019

Seasons Rehabilitation Centre is an in-patient detoxification and rehabilitation service for people who misuse substances, for example alcohol and opiates. The service offers a service to people aged 18-65 and is based in Walsall. Seasons Rehabilitation Centre has been registered with the CQC on 9 January 2018. CQC register Seasons Rehabilitation Centre to carry out the following legally regulated services here:

• accommodation for persons who require treatment for substance misuse. 

There was a registered manager and responsible individual in place for the service at the time of inspection. The service was registered to accommodate a maximum of ten service users.The service provided aftercare support and accommodation locally.

Updated 6 March 2019

We rated Seasons Rehabilitation Centre Good overall because: 

• The service provided safe care. The environment was safe and clean. There were enough support staff, nursing staff and medical staff to provide safe care and treatment. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
• Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of therapy and therapeutic activity suitable to the needs of the clients in line with national best practice guidance. Staff engaged in clinical audit to evaluate the quality of care they provided.
• Staff had access to range of services and specialists required to meet the needs of the client group. Managers ensured that these staff received training, supervision and appraisal.
• Staff worked well together as team and with external services who would have a role in supporting or providing aftercare. Staff treated clients with compassion and kindness, respected their privacy and dignity and understood the individual needs of patients. They actively involved patients in care decisions and involved family members where appropriate.
• Staff planned and managed discharge well, offered aftercare through their own service and liaised well with other services that would provide aftercare. The service had clear procedures in place for people who requested to leave the service unexpectedly.
• The service worked to a recognised model of rehabilitation. It was well led and the governance processes ensured that the service ran smoothly.

Updated 6 March 2019