The Care Quality Commission
  • Dentist
  • Dentist

Ashcroft Dental Surgery

2 Ashcroft Drive, Denham, Uxbridge, UB9 5JF (01895) 833350

Provided and run by:
Dr Chryssanthi Rados

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this on-site, announced assessment on 18 October 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. We found minor shortfalls in appropriately assessing and mitigating risks in relation to environmental cleaning equipment storage arrangements, fire safety, infection control, the control of substances hazardous to health and prescription stock controls. All of these were acted on immediately. The practice is in Denham, Buckinghamshire and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice (via a ramp) and car parking spaces were available behind the practice. The practice had 4 treatment rooms. During the on-site assessment we spoke with 2 dentists, 2 dental nurses, a dental hygienist and 2 receptionists.

30 January 2013

During a routine inspection

We spoke with seven people who received treatment on the day of our visit. Each person expressed positive comments about the care and treatment they received. All were very satisfied with the care they were given. People told us costs and treatment options were explained to them. One person said of the dentist ''They were very gentle.'' Another had seen the dentist for the first time and said their toothache had now gone. Another person commented that the dentist was ''Very patient focused.'' One person told us ''I felt lucky to get in here'' and ''I've got no concerns.''

We found people's privacy and dignity were respected at the practice. Staff were courteous, friendly and polite to patients. We saw appropriate records were being kept of people's treatment. Patients had signed to consent to their treatment. We found the practice was equipped to deal with emergencies such as cardiac arrest.

The premises were clean and appropriately maintained. There was level access from the pavement and a designated parking bay for people with disabilities. There was adequate heating, lighting and seating for people's comfort.

There had not been any recent recruitment. We found Criminal Records Bureau checks had been carried out and checks of professional registration had been undertaken for existing staff.

Records were accurate and kept up to date. We found confidential records were kept secure to prevent unauthorised access to sensitive information.