Archived: Cosmedica Beauty

We carried out an announced comprehensive inspection at Cosmedica Beauty as part of our inspection programme.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in and of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Cosmedica provides a range of non-surgical cosmetic interventions which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

The medical practitioner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Four patients provided feedback about the service.

Our key findings were :

• There was an open and transparent approach to safety and a system in place for reporting and recording significant events.

• The clinic had clearly defined and embedded systems to minimise many risks to client safety.

• Staff were aware of current evidence-based guidance. Staff had received training to provide them with the skills and knowledge to deliver effective care and treatment.

• Information about services and how to complain was available. Improvements were made to the quality of care as a result of complaints and concerns.

• There was a clear leadership structure and staff felt supported by management. The clinic proactively sought feedback from staff and patients, which it acted on.

• The provider was aware of the requirements of the duty of candour.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care