- Care home
Hunters Lodge
Report from 6 August 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 12 August 2024 to 23 August 2024. Hunters Lodge is a residential care home providing accommodation and personal care for up to 17 people with a learning disability and or autism, some people also have a physical disability. At the time of the inspection, 11 people were living at the service. Hunters Lodge is also a domiciliary care agency which provides personal care to people in their own homes. They support adults who have learning disabilities. At the time of our assessment, the service supported 1 person, in their own property, this assessment did not review the domiciliary care agency. As part of this assessment activity, we undertook site-visits on 12 and 13 August 2024. The assessment was prompted in part by a notification of an incident following which a person using the service sustained a serious injury. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this assessment did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risk in relation to moving and handling. This assessment examined those risks. We assessed a total of 21 quality statements. At the last inspection, this location was rated good. We found the location remains good. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People's experience of this service
People using the service, relatives and feedback from Healthwatch who completed an enter and view visit in January 2024 was consistently positive. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. Feedback confirmed how well the service was managed and how staff supported people with their health, safety and well-being needs. People lead active and fulfilling lives, this included attending community day services, accessing the local community and participating in leisure and recreational activities, interest and hobbies. We observed how independence was promoted, and individual communication needs and preferences met. People received their prescribed medicines when they needed them. People were supported by a stable, experienced and competent staff team that knew them well. Where people had restrictions placed upon them by a Deprivation of Liberty Safeguard authorisation, these were monitored and reviewed.