3 April 2013
During a routine inspection
People were encouraged to engage with meaningful activities. We saw examples of people's art work, model building and heard music one person had composed.
Staff supported the people who used the service to live an independent, active and healthy lifestyle. One person said, 'when I have an appointment I like to walk to it, the manager will sometimes meet me there, or walk with me from here if I don't feel so good that day.'
The care workers we spoke with said they felt supported by the manager. They told us the manager had an open door policy which meant they could talk about any issues at any time.