Updated 4 November 2020
We undertook a focused desktop review of Ambience Dental Practice on 18 September 2020. This review was carried out under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was carried out to gain assurance from the provider, that they were meeting legal requirements, following information of concern received. This was a desk top review which involved requesting documentation, information and explanations from the provider.
The review was led by a CQC inspector.
As part of this inspection we asked:
•Is it safe?
We did not review all of the safe domain only relevant areas to provider assurances on the concerns raised.
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
Background
Ambience Dental Practice is in Swindon, Wiltshire and provides NHS and private treatment for adults and children.
The dental team includes eight dentists, three qualified dental nurses, six trainee dental nurses, a reception manager and a practice manager. The practice has eight treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Ambience Dental Practice is the practice manager. The practice manager is currently taking a period of leave and we have been informed of cover arrangements.
During this review we spoke with the nominated individual who is a dentist. We looked at practice policies and procedures and other records in relation to the concerns raised.
The practice is open:
- Monday to Friday from 8:15am to 4:45pm and closes for an hour from 1-2pm.
Our key findings were :
- The provider had infection control procedures which reflected published guidance.
- The provider had systems to help them manage risk to patients and staff. This includes practice maintenance, staffing levels and support.