The Care Quality Commission
  • Dentist
  • Dentist

Archived: Dale of Harley Street Ltd

90 Harley Street, London, W1G 7HS

Provided and run by:
Dale of Harley Street Ltd

Important: The provider of this service changed. See old profile

All Inspections

4 October 2013

During a routine inspection

We spoke with one person using the service and saw examples of people's written feedback about their treatment and care. The person we spoke with told us they had started using the service on the recommendation of a relative. They said they were given sufficient information about the options for treatment and the cost. They told us they were very happy with the outcome of their treatment. People's comments included "He (the dentist) explained what could be done within my budget and I'm delighted with the result" and "if I wasn't happy I'd tell them - they're absolutely lovely".

Records seen showed people's needs were assessed and care and treatment was planned and delivered in line with their individual treatment plan. There were arrangements in place to deal with foreseeable emergencies and staff had attended medical emergencies training which included basic life support.

People told us the clinic was "very clean". There were systems in place to ensure the surgery and equipment was cleaned appropriately. Reusable instruments were decontaminated and sterilized in accordance with published guidance.

We saw staff received appropriate professional development and the provider had processes in place to monitor the quality of the service provided to people.