• Dentist
  • Dentist

Archived: Richmond House Dental Practice

135 High Street, Amblecote, Stourbridge, West Midlands, DY8 4BU (01384) 390111

Provided and run by:
Elia Smile Centre Limited

All Inspections

20 May 2014

During a routine inspection

We previously inspected Richmond House Dental Practice on 1 October 2013. During this inspection we found that appropriate recruitment processes were not in place.

At this inspection we spoke with the practice manager and a dentist. We also looked at the improvements that had been made to ensure the practice was recruiting safely.

We found that the provider had put appropriate systems in place to ensure staffs were recruited appropriately.

1 October 2013

During a routine inspection

This practice was located on the ground floor and a portable ramp was available at the main entrance to assist people who have restricted mobility. The premises consisted of a treatment room, reception/waiting area and a toilet. Car parking was available at the rear of the property.

The dental team consisted of two dentists, one qualified and two trainee dental nurses. During the inspection we spoke with a dentist, one dental nurse and five people who used the service.

We found that people were informed of their treatment options and their consent for treatment was obtained. One person who used the service said, "My dentist always informs me of my treatment options.'

Dental records contained a dental plan and showed what treatment people had received.

We found that appropriate systems and practices were in place for the decontamination of dental instruments to reduce the risk of cross infection.

The staff recruitment practices were not entirely robust to ensure the suitability of staff who worked at the practice. However, one person who used the service said, 'The staff are lovely, they put me at ease.'

The practice had an effective quality assurance monitoring system in place to ensure people were not at risk of inappropriate care or treatment.